Your privacy matters to 1mdbet. This Privacy Policy explains in plain terms what personal data we collect, why we collect it, how we use it, and the rights you hold as a 1mdbet player in Malaysia.
1mdbet collects only the personal data strictly necessary to operate your Account, process payments, and comply with regulatory requirements. We do not collect data for its own sake and never sell player data to third parties.
All personal data stored by 1mdbet is encrypted at rest. All data transmitted between your device and 1mdbet servers is protected by TLS/SSL encryption. Your details — including Malaysian IC number and banking information — are never stored in plain text.
1mdbet does not sell, rent, or broker your personal data to advertisers, data brokers, or any commercial third party. Data sharing is limited strictly to the service providers required to operate the platform — payment processors, KYC providers, and fraud prevention systems.
You have the right to access, correct, or request deletion of your personal data held by 1mdbet at any time, subject to legal retention obligations. Submit a data request to [email protected] and we will respond within 30 days.
1mdbet uses cookies strictly for session management, platform performance optimisation, and aggregate analytics. We do not deploy third-party advertising trackers or behavioural profiling cookies on the platform.
All marketing emails and SMS messages from 1mdbet include a clear, functional unsubscribe mechanism. You may also manage communication preferences at any time from within your 1mdbet Account settings.
This Privacy Policy ("Policy") describes how 1mdbet ("we", "us", "our", or "the Platform") collects, processes, stores, and protects the personal data of individuals ("you", "your", or "Player") who access or use the online gaming and sports betting platform operated at 1mdbet.app.
This Policy applies to all personal data processed in connection with your registration, use of gaming Services, financial transactions, customer support interactions, and marketing communications on the 1mdbet platform. It covers data collected through the website, mobile browser interface, and any other channel through which you interact with 1mdbet.
By registering a 1mdbet Account or using the platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree, you must not use the platform.
This Policy should be read in conjunction with the 1mdbet Terms & Conditions, which govern your use of the platform as a whole.
For the purposes of applicable data protection legislation, 1mdbet acts as the data controller in respect of personal data collected through the platform. As data controller, 1mdbet determines the purposes and means by which your personal data is processed.
All enquiries, requests, and complaints relating to the processing of your personal data by 1mdbet should be directed to our designated data protection point of contact at [email protected] (plain text — not a clickable link).
1mdbet collects the following categories of personal data:
1mdbet collects personal data through the following methods:
1mdbet processes your personal data for the following purposes and on the following legal bases:
6.1 1mdbet does not sell, rent, or commercially transfer your personal data to any third party. Data is shared only to the extent necessary to deliver the Services and comply with legal obligations.
6.2 Categories of third parties with whom 1mdbet may share your data include:
6.3 All third-party processors engaged by 1mdbet are contractually required to implement appropriate technical and organisational security measures and to process data only in accordance with 1mdbet's instructions.
7.1 In connection with the delivery of platform Services, your personal data may be transferred to and processed in jurisdictions outside Malaysia, including but not limited to countries where 1mdbet's infrastructure providers maintain data centres.
7.2 Where such transfers occur, 1mdbet ensures appropriate safeguards are in place — including standard contractual clauses or equivalent mechanisms — to ensure that your data receives a level of protection consistent with applicable data protection standards.
8.1 1mdbet retains personal data for as long as your Account remains active and for such additional period as is required to comply with legal and regulatory obligations. In practice, this means:
8.2 Following the expiry of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to you as an individual.
9.1 The 1mdbet platform uses cookies and similar tracking technologies to ensure correct platform functionality, maintain your login session, remember your preferences, and gather aggregate usage analytics.
9.2 The categories of cookies used by 1mdbet are as follows:
9.3 1mdbet does not use third-party advertising or behavioural targeting cookies. No cookie data is shared with advertising networks or data brokers.
9.4 You may configure your browser to refuse or delete cookies, noting that this may affect the functionality of the 1mdbet platform. Instructions for managing cookies are available in your browser's help documentation.
10.1 1mdbet implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
10.2 Despite these measures, no data transmission over the internet is 100% secure. While 1mdbet takes all reasonable steps to protect your data, we cannot guarantee absolute security. In the event of a data breach affecting your rights and freedoms, 1mdbet will notify you in accordance with applicable legal requirements.
Subject to applicable data protection legislation, you have the following rights in respect of your personal data held by 1mdbet:
To exercise any of the above rights, submit a written request to [email protected]. 1mdbet will respond within 30 calendar days of receipt. We may need to verify your identity before processing your request.
12.1 The 1mdbet platform is strictly for individuals aged 21 and above. We do not knowingly collect or process personal data from minors. If you believe that a minor has registered a 1mdbet Account or submitted personal data to us, please contact us immediately at [email protected] and we will take immediate steps to close the Account and delete all associated data.
12.2 Age verification is performed as part of the KYC process and may be requested at registration or at any point during the Account lifecycle.
13.1 1mdbet reserves the right to update or modify this Privacy Policy at any time. The "Last Updated" date at the top of this document will be revised to reflect any changes. Where changes are material, 1mdbet will provide advance notice to registered players via email or a prominent notification on the platform.
13.2 Continued use of the 1mdbet platform following the effective date of any updated Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Policy, you must cease using the platform and request Account closure.
For any queries, requests, or complaints relating to this Privacy Policy or 1mdbet's handling of your personal data, please contact us as follows:
Our support team is available 24 hours a day and includes agents familiar with the Malaysian context — whether you're reaching out from Kuala Lumpur, Penang, Johor Bahru, Ipoh, or anywhere else across Malaysia.
If you are not satisfied with 1mdbet's response to a privacy complaint, you may escalate your complaint to the relevant data protection authority in the jurisdiction applicable to your situation.
Your data is protected. Your funds are segregated. Your games are certified fair. 1mdbet is built for Malaysian players who won't settle for less.
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